Return & Refund Policy

At Midnight Love, your satisfaction and privacy are our top priorities. To maintain hygiene standards and ensure a safe experience for all our customers, we follow a strict no-return and no-refund policy after delivery is completed.

Please Read Carefully:

  • All products must be checked at the time of delivery in front of our delivery personnel.

  • Once the delivery is completed and the delivery agent has left, no return, exchange, or refund will be accepted under any circumstance.

  • If you notice any issue with your order — such as damaged, wrong, or missing items — you must inform the delivery person immediately.

  • Returns or complaints made after delivery confirmation will not be accepted.

Why This Policy?

Due to the intimate nature of our products, and for hygiene and health safety reasons, we do not resell or accept returns of any used or opened items. This helps us ensure every customer receives brand-new, untouched products.

We appreciate your understanding and cooperation.

If you have any questions before placing an order, feel free to contact our customer support.